Mumbai Local News: CR Launches SOS feature for Safety Of Women Commuters - Here's How It Works

Central Railway (CR)'s Railway Protection Force in collaboration with the Yatri App launched the SOS Safety feature in Yatri App, o­n June 23, 2026, to enhance the security of Women commuters o­n Mumbai’s suburban network.

The feature was officially inaugurated at a launch event held at Chhatrapati Shivaji Maharaj Terminus (CSMT) railway station. The Divisional Security Commissioner (DSC), Mumbai Division Central Railway, Senior Officers of Central Railway, Founder and Co-Founders of -Yatri App staff of Central Railway and Yatri App were also present during the event.

Mumbai's local railway network is o­ne of the largest and busiest in the world, serving lakhs of women commuters every day. The SOS feature provides these commuters with a direct, technology-powered link to the RPF in moments of distress while travelling o­n local trains, platforms, foot-over bridges (FOBs), or station areas. Upon activation, the feature automatically shares the commuter’s live location and key journey details—including train number, route, rake information, and nearest stations—to enable faster identification and a more effective response.

How the SOS Feature Works

• Targeted Visibility: The SOS icon is visible o­nly to users who have selected female as their gender profile in the Yatri app.
• Night-time Security: The feature is actively monitored and operational daily from 10:00 PM to 6:00 AM.
• Accidental Protection: A 5-second cancellation window helps prevent accidental alerts.
• Automated Data Sharing: Unlike traditional emergency helplines, no manual location sharing is required. o­nce triggered, the alert instantly securely transmits live location, train number, route, rake information, and nearest stations straight to the RPF Control Room.

*Woman Feels Unsafe (on train, platform, FOB or station area)*

*↓*

*Opens Yatri App*

*↓*

*Taps the SOS Button*

*↓*

*5-Second Cancel Option (to prevent accidental alerts) *

*↓*

*SOS Alert is Triggered*

*↓*

*Live Location & Journey Details are Shared Automatically*

*↓*

*Alert Reaches RPF Control Room*

*↓*

*RPF Responds and Aids*

The SOS feature of the Yatri App provides faster access to help with reduced effort in communicating location during emergencies, and an added layer of safety during late-night and early-morning journeys.

It also enables the RPF get real-time access to the commuter's precise train-specific data and location, leading to improved field coordination and significantly reduced emergency response times.

This initiative marks a significant step towards technology-driven policing and passenger safety o­n Mumbai’s suburban system. Central Railway reiterates its commitment to ensuring safe travel for women and remains dedicated to ensuring a safe, secure and comfortable travel experience for all passengers