Protecting the security and privacy of your personal information is critical to Mumbai Live.We are committed to respecting your privacy and valuing your trust while using our website and we will make reasonable efforts to provide you a safe and secure user experience. Our privacy policy seeks to offer a clear view of our online data collection practices and usage policies for (the "Site" and any "Services"). Please note that your use of the Site and any of our Services is subject to our Terms of Use which you may access on our website. Our Privacy Policy and Terms of Use are integral to your use of our Site; therefore you must agree to both agreements before using our Site or any of our Services. This Privacy Policy shall apply uniformly to the desktop website, mobile WAP site, and any mobile applications. If you have submitted any information to any third parties through our Site and Service, we will not be responsible for the information collected by those third parties.


Our Privacy Policy may change at any time without any prior notification. Kindly review the policy periodically to make yourself aware of such changes. Under certain circumstances, we may also elect to notify you of changes or updates to the Privacy Policy by additional means, such as by posting a notice on the homepage of the Site or by sending you an email. This policy does not apply to information collected through any other website or to the practices of companies that Mumbai Live a brand owned by Zenlive Media Private Ltd (‘Zenlive’)does not control. Please note that the Site may contain links to other websites and any data collected on clicking on such links will not be covered by the policy. Your use of the Website constitutes your consent to all the terms and conditions in the privacy policy (as amended from time to time), including an assignment or transfer of all information collected. Continued use of the Site following any changes shall indicate your acknowledgement of such changes and agreement to the Privacy Policy and any future revisions. If you have any questions or comments about the Privacy Policy, the practices of the Site, or your experiences with the Site, please contact us


Information you directly provide to us:When you register using Mumbai Live, you will provide a variety of information about yourself including, (i) contact information like name, email address, postal address, phone number and mobile number; (ii) username and password; and (iii) any correspondence between you and us. We may display some of this information on our Site publicly (such as name, location, and profile) and this information can be viewed by all registered users of the Site. When you register with our Site we require your email address that may be used for all communications ensuing from your activity on the Site. If you would rather not receive phone calls from us, please remove your phone number from your profile as providing your cell phone number to Mumbai Live, or posting the number on your profile on the Mumbai Live would be deemed to be express consent to receiving informational text messages regarding your Mumbai Live account. Please be aware that you may opt out of the text messages by notifying Mumbai Live or through the text message itself. If you wish to be removed from any communications simply respond to the link provided in the email you have received or email us at

Information automatically collected: When you visit and interact with the Site, certain information may automatically be collected like log files which may include the internet protocol (IP) address of your computer, browser type, internet service provider and operating system details, and date/time stamps to analyse trends, administer the Site, analyse bugs, and gather broad demographic information. We may also access information from third party sources and parties like social networking sites where we will collect any information that you make available from your accounts on those websites. We collect this information to create a more interactive experience on the Site and enable a more effective mechanism to connect you to a volunteer or to a volunteering opportunity. We also use cookies and other technologies on our Site to enhance your user experience. Cookies are parcels of data which contain information that can verify you anonymously, which are retained on your hard drive when you visit websites. Cookies collect information such as URLs you came from and go to, your browser and operating system information, your internet protocol address, your mobile provider, your mobile device and your ISP. Cookies will enhance your online experience by allowing you to login without entering your online credentials each time you visit the Site by retaining your login details and password and storing recent searches on the Site to enable a quicker interface on the Site. We use cookies to maintain your online identity between various sessions on the Site in order to customise your preferences based on your activity on the Site. We track your activity on the Site by using cookies to help us gauge the effectiveness of the Site or our content based on your previous activity and search preferences on our Site. By using this Site, you agree to the usage of cookies on the Site.


We will not share, sell or otherwise divulge any personal information provided by you with any third parties, unless we receive your affirmative consent.

Third-party services: We might use third party suppliers and service providers to facilitate the services we provide on the Site who shall have access to your personal information who we believe reasonably need to come into contact with that information to provide services to you. We have also adopted commercially reasonable, technical, physical and administrative procedures to help protect your personal information. As part of our policy, we seek to work with companies who also have a high work ethic and share our commitment to privacy. We shall also strive to restrict how these suppliers or service providers may use or disclose the personal information to which they have access but we shall in no way be responsible for such third parties or their activities. As such, you shall agree to allow us to give your information to third party suppliers and service providers in order for us to provide service to you.

Unauthorised access:Certain personal information that you provide as part of the registration process on the Site such as name and location may be accessible and made public through search engines, crawlers, and other similar codes. Such factors are beyond our control and we disclaim that we cannot fully ensure that your personal information will not be disclosed to third parties.


We shall make our best efforts to protect your privacy and respect the information you entrust with us, but we may need to disclose your personal information if required by law or if we have a belief that such action is necessary to (i) enforce the Privacy Policy or the Terms of Use; (ii) comply with a judicial proceeding, court order, or legal process; or (iii) protect the rights, property, or safety of Mumbai Live or its members or other associated persons. In such circumstances, you permit and authorize us to divulge any information about you to the relevant authorities as we, in our sole discretion, believe is appropriate or in connection with any investigation or that may expose us to liability.


You can deactivate your account with the Site at any time by visiting the preferences page for your profile. When you deactivate your account, your user profile will be disabled, but your public comments will remain on the Site. The Site has no responsibility to take down, remove, or edit any of your public activities or any submissions that are a result of your public activities.


Mumbai Live reserves the right to terminate or disallow user rights or access as specified herein upon violation or noncompliance with the terms of the Privacy Policy as amended from time to time


The Site has reasonable safeguards to protect against the loss, misuse and alteration of the personal information under our control. However, as this is the internet we can make no assurances or guarantees that your information will be 100% safe. For this reason we recommend you take appropriate measures such as protecting your passwords, using firewalls or downloading anti-virus software. If we learn of a security systems breach, then we may attempt to notify you electronically through our Site or by email so that you can take appropriate protective steps. By using the Site or providing personal information to us, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Site.

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