The Mumbai One app, developed by the Mumbai Metropolitan Region Development Authority (MMRDA) as part of an integrated ticketing system, has crossed a major milestone, with more than 1 crore tickets purchased within 10 months of its launch.
According to MMRDA data, commuters have purchased 1,04,11,824 tickets through the app since it was launched in October 2025. The platform allows passengers to book tickets for multiple public transport services, including Mumbai Metro, suburban trains, BEST buses and Navi Mumbai Metro.
Metro services account for the overwhelming majority of transactions. A total of 82,88,606 metro tickets have been purchased through the app, representing nearly 80% of all ticket transactions.
Among the metro services, Lines 2A, 7, 2B and 9 together recorded 30,10,554 ticket purchases, while 28,47,682 tickets were booked for Metro Line 1. Another 24,30,370 tickets were purchased for Metro Line 3.
The app has also recorded 15,70,906 suburban railway ticket purchases. Navi Mumbai Metro accounted for 3,38,718 tickets, while BEST passengers purchased 1,53,323 tickets through the platform.
The Mumbai One app was introduced to reduce the need for commuters to purchase separate tickets for different modes of transport. It is designed as a common digital ticketing platform, allowing passengers to access multiple transport services through a single application. MMRDA describes it as part of its broader vision of integrated mobility across the Mumbai Metropolitan Region.
The app's growing usage indicates increasing acceptance of digital and integrated ticketing among Mumbai commuters. Maharashtra Chief Minister Devendra Fadnavis described the response as an important step towards the “One MMR” vision, while MMRDA officials said the figures demonstrate growing adoption of integrated digital mobility.
With more than one crore tickets sold in just 10 months, Mumbai One is emerging as a significant component of Mumbai's evolving public transport ecosystem.
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