CIDCO Emergency Operation Centre is available on 24x7 basis starting from today till September 30, 2025. Every year CIDCO functions Emergency Operation Centre for areas under its jurisdiction for monsoon period.
Considering the possibilities of various disasters/accidents during monsoon, CIDCO's well-equipped Emergency Operation Centre works 24/7. On May 26, 2025, CIDCO’s Chief Vigilance Officer, Suresh Mengade reviewed the readiness and overall activities which are being carried out through this centre. Also, instructed all the nodal officers to ensure timely and speedy resolution of grievances of the citizens.
The Emergency Operation Centre, situated at the ground floor of CIDCO Bhavan, CBD Belapur will be functional on Saturday, Sunday and public holidays along with working days.
Through this centre, employees from engineering, health, fire brigade, security, garden, etc. will be in contact during emergency situations.
Through this centre, issues like collapsing of trees/pruning of branches causing hurdle for vehicular movement, fixing the lids of open drains on roads, floods/flood related scenario, potholes on roads, garbage dumping on roads and gutters, drowing of person at waterlogged area, fire related issues, epidemic, snake bites, building collapse, landslide, waterlogging will be attended and immediate action will be taken.
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In case of such disasters, citizens should contact, WhatsApp or mail on the below given contacts for informing about the mishap or lodging complaint.
1. Contact no. 022-6791 8383/8384/8385, 022-27562999
2. WhatsApp no. 8655683238
3. Toll Free No. - 18002664098
4. Fax no. 022-67918199
5. email- eoc@cidcoindia.com
Citizens are requested to contact CIDCO’s emergency operation centre in case of above mentioned monsoon related emergencies which comes under CIDCO jurisdiction area.