The Brihanmumbai Electric Supply and Transport (BEST) is facing a major staffing crisis, with over 16,000 vacancies impacting its transport operations in Mumbai.
Out of the sanctioned workforce of more than 43,000 posts, a significant number remain unfilled, particularly in the transport department. The shortage of drivers, conductors, and other key staff has led to irregular bus services, delays, and increased waiting time for commuters.
The situation has also put additional pressure on existing employees, while a lack of ticket inspectors has contributed to a rise in ticketless travel, affecting revenue collection. Enforcement activities have weakened due to manpower constraints.
Officials have warned that with many employees nearing retirement and limited recruitment, the problem could worsen further. Commuters continue to face inconvenience due to disrupted schedules, route issues, and operational inefficiencies.
The crisis has intensified calls for urgent hiring and reforms to improve the functioning of the city’s public transport system.
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