Central Railway (CR) introduces Mobile UTS Sahayaks for easy and fast ticketing registers earnings of INR 20.33 lakhs in a span of 13 days.
Central Railway has always been at the forefront in providing ease of ticketing for its passengers through ATVMs, UTS system, Mobile UTS etc. The latest to join the bandwagon is the Mobile UTS Sahayaks.
CR has introduced this facility at Chhatrapati Shivaji Maharaj Terminus (CSMT) on October 31, 2025, with 3 Sahayaks catering to passengers waiting for purchasing tickets.
The M-UTS Sahayaks as they as known are provided with a mobile phone and a small ticket printing machine strapped on them selves. These M-UTS Sahayaks go from person to person waiting on the concourse or in the holding areas or on railway premises and issue tickets on payment of the ticket fare. Alternatively they are also permitted to sit inside counters and issue tickets. Passengers have the option of digital or cash payment.
Since its introduction on October 31 till November 12, 2025, the earnings through Mobile UTS Sahayaks has been INR 20.33 lakhs from sale of 12,733 tickets.
In addition to CSMT, Mobile UTS Sahayaks have also been introduced at New Delhi, Kolkata, Bengaluru & Chennai railway stations on Indian Railways.
The facility of Mobile UTS Sahayaks is yet another initiative by Central Railway in easing ticketing facilities and thereby providing better facilities to its passengers.
Passengers are being encouraged to avail the services of Mobile UTS Sahayaks as it is convenient and time saving.
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