In anticipation of the upcoming festive rush and the expected surge in passenger movement, Western Railway’s (WR) Mumbai Central Division has rolled out comprehensive crowd management and passenger facilitation measures to ensure safe, smooth and efficient train operations. Dedicated arrangements have been put in place across major stations including Mumbai Central, Bandra Terminus, Borivali.
According to a press release issued by Vineet Abhishek, Chief Public Relations Officer of Western Railway, all designated passenger holding areas have been provisioned with essential amenities such as seating arrangements, drinking water facilities, toilet blocks, adequate illumination, fans and public announcement systems. To streamline passenger entry and ticketing, additional counters have been commissioned at each location, backed by deployment of around 20 extra Ticket Checking staff and RPF personnel per station for queue regulation, assistance and security.
Vineet further informed that substantial covered holding capacity has been created across all major stations to comfortably accommodate waiting passengers ahead of train departures. At Bandra Terminus, more than 210 sq metres of sheltered space has been made available near the east side entry to Platform No. 1.
WR appeals to passengers to make use of the designated waiting areas instead of crowding near platforms or entry gates, so that movement can be regulated smoothly during peak hours. Passengers have also been urged to follow the guidance of on-duty staff and security personnel, as these arrangements are intended to prioritise safety and convenience for all travellers. With thousands of passengers expected to board trains in a short time window during the festive rush, collective cooperation will play a vital role in maintaining order and ensuring timely departures.
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