Thane Police Gets Over 560 Emergency Calls Daily In June and July

The Thane Police Central Control Room received 22,507 emergency calls from across the city between June 1 and July 10. Every call was recorded and acted upon through a round-the-clock response system. The emergency network continued to function despite heavy traffic and monsoon conditions.

The Central Control Room functions under the supervision of the Thane police commissioner. When an emergency call is received, control room operators immediately note the details and alert the concerned mobile patrol team or the local police station.

The calls covered many types of emergencies. These included reports of suspicious activities, assistance for senior citizens, crimes against women, housebreakings, physical assaults, thefts, missing persons, property disputes and natural disasters.

Official data from the commissionerate showed that 17,598 emergency calls were received between June 1 and June 30. Another 4,909 calls were recorded during the first 10 days of July. Together, this brought the total to 22,507 calls in 40 days. On average, the control room handled more than 560 emergency calls every day.

A police station-wise review showed that the Mumbra police station jurisdiction recorded the highest number of distress calls during this period. It received 1,746 emergency calls. Kalwa, Manpada and Naupada police station areas also reported a high number of calls. The Kopri police station jurisdiction recorded the lowest number, with 177 emergency calls during the same period.

The department also tracked how quickly police teams reached the spot after receiving a call. In June, the average response time across the commissionerate was 8 minutes and 36 seconds. During the first 10 days of July, the average response time was 9 minutes and 2 seconds.

Among all police stations, Thane Nagar recorded the fastest average response time in June. Police teams there reached emergency locations in an average of 5 minutes and 15 seconds. 

The Thane Police have appealed to residents to stay calm during emergencies and immediately dial the centralised 112 helpline. They also requested citizens to provide accurate location details so that police teams can reach the spot quickly.