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In a first across Indian airports, CSMIA introduces ‘Integrated Security Check Point’ for domestic, international passengers

For the first time across any of the Indian airports, this Integrated security check point would witness all international and domestic passengers departing through T2, undergo common security clearance at Level 04.

In a first across Indian airports, CSMIA introduces ‘Integrated Security Check Point’ for domestic, international passengers
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With a drive to create new benchmarks using technological interventions, Mumbai’s Chhatrapati Shivaji Maharaj International Airport (CSMIA) yet again sets a record of bringing in path-breaking innovations, this time with the introduction of an ‘Integrated Security Check Point’ at Terminal 2 (T2).

For the first time across any of the Indian airports, this unique Integrated security checkpoint would witness all international and domestic passengers departing through T2, undergo common security clearance at Level 04 and move towards the designated e-gates. All the departing passengers then proceed to their respective ‘Security Holding Area’ (SHA).

The unique challenges witnessed at the airport daily require solutions that not just address the task at hand but also seamlessly integrate an enhanced transit experience for the passengers. In this regard, CSMIA identified the opportunity to further streamline the security check-in process for both international and domestic passengers wherein for the first time, both international and domestic passengers come together for security checks at a common security checkpoint.

Earlier, security check of the both domestic and international passenger was carried out at Level 3 and Level 4 of Terminal 2 respectively. Post integration, both domestic and international passengers will now move through any one set of e-gates installed at five different locations at the pre-security check area and will be separated via validation at another set of e-gates installed post-security check. The introduction of the Integrated security check-in point is an opportunity for CSMIA to showcase the operational efficiency that could be brought in across airports through the adoption of transformative initiatives leading to smoother passenger flow and movements.

Focusing on bringing in newer technology to further enhance the passenger throughputs, CSMIA has also deployed and installed the Automatic Tray Retrieval System (ATRS) at the new Integrated Security Check Point. CSMIA has deployed 13 ATRS – roller and sensor-based machines that are programmed to return luggage trays to the starting point after passengers collect their belongings.

The retrieval systems can circulate an average of 350 sanitized trays per hour, which will not only boost the processing time of passenger luggage checks but also eliminate any manual intervention of the passenger or the staff. Adding to the overall efficiency of the process of Integrated security, the installation of ATRS will also put an end to passengers’ hassle of waiting and looking around for trays since it will allow continuous circulation of the available trays. Additionally, this technology helps with security clearance of an average of 280 passengers per hour, witnessing a twofold increase from the previous average of 130 pax per hour in the conventional system. ATRS is also being deployed and installed at Terminal 1 for the convenience of passengers departing from the terminal.

Due to faster throughput, the passenger will now experience a more relaxed transit through T2 and be able to enjoy more time inside the Security Hold Area (SHA) before they finally board the aircraft.

The growing preference among the Indian travellers for air travel and the post-COVID increase in traffic witnessed at CSMIA further encourages the airport to continue bringing in solutions to the passengers who expect superior service.

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