Mumbai drops to 2nd rank in list of most forgetful city

Delhi bagged the title of the most forgetful city in the country, ending Mumbai’s two-year run at the top. Meanwhile, Hyderabad made an entry into the top 4 most forgetful cities for the first time, whereas 2019’s most forgetful city, Bangalore, made a comeback, being the 4th most forgetful city.

Backed by insights and data, Uber’s Lost and Found Index aims to educate riders in a fun yet informative manner about in-app options available to them at the tap of a button, in case they lose or forget something in their Uber during their trip.

Highlights:

1. People are most likely to forget belongings in an Uber on lazy Saturdays
2. People forgot 3 times more Android phones than iPhones in Ubers
3. Evenings made people most forgetful, with most items left behind around 7PM

Over the last year, objects including phones, bags, wallets and clothing top the list of items left in Ubers across India, followed by utility items such water bottles, keys, and accessories such as spectacles and jewelry. Indians also forgot unique things such as brooms, college admit cards, and their kid’s stroller. A rider forgot their walking stick, and another forgot nothing short of a big screen television in their Uber.    

Below is the snapshot of insights from Uber Lost and Found Index India 2023:

Top 10 Most Unique Lost Items

1. TV
2. Western Commode
3. 3 Packets of Milk, and Curtains
4. Broom
5. College admit card
6. Walking stick
7. Induction stove
8. Family collage
9. Heavy machinery
10. Printed ‘dupatta’ (scarf)

Top 10 Most Commonly Forgotten Items

1. Phone
2. Laptop bags
3. Wallet
4. Clothing
5. Headphones
6. Water Bottle
7. Spectacles/sunglasses
8. Keys
9. Jewelry
10. Watch

Top 4 Most ‘Forgetful’ Cities

1. Delhi
2. Mumbai
3. Hyderabad
4. Bangalore

Top 3 Most Forgetful Days of the Week: The Weekend

1. Saturday
2. Sunday
3. Friday

The Most Forgetful Time of the Day for Indians: Evenings

1. 7 pm
2. 8 pm
3. 6 pm 

Top 3 Phone Brands Left in Ubers

1. Samsung
2. Apple
3. OnePlus

 Here’s a quick guide for riders looking for “Lost Items”:

• Tap on “Menu” icon
• Tap “Your Trips” and select the trip where you left something
• Tap “Report an issue with this trip”
• Tap “I lost an item”
• Tap “Contact my driver about a lost item”
• Scroll down and enter the phone number you would like to be contacted at. Tap submit
• If you lost your phone, enter a friend’s phone number instead
• Your phone will ring and connect you directly with your driver’s mobile number.
• If your driver picks up and confirms that your item has been found, coordinate a mutually convenient time and place to meet for its return to you
• If you are unable to connect with the driver, use ‘in-app support’ to report the loss, and Uber Support Team will step in to help you