Central Railway (CR) GM R.K. Yadav Immerses Himself in Passenger Experience: Travels as common man from CSMT to Thane and back by suburban local train. He also interacted with passengers, also inspected Thane and Dadar Stations.
On December 6, Yadav conducted footplate inspection in motorman cab from CSMT to Thane. He also inspected arrangements at Dadar station regarding Mahaparinirvan din.
A) From CSMT to Thane
- He conducted footplate inspection in motorman cab of DOWN CSMT-Kasara fast local
- He inspected enroute cleanliness of stations & tracks, tresspassing issues.
- He also inspected various safety aspects of track, OHE, signalling.
B) Thane station
- For various aspects such as cleanliness of station, toilet blocks
- He inspected traffic regulation arrangements at SATIS at city bus stand, auto stands.
- He interacted with passengers at UTS counters, interacted with ATVM facilitators & inspected self ticketing zones ATVM machines.
- He interacted with RPF/GRP staff for crowd management arrangements.
- He conducted inspection of PRS ticket centre and interacted with passengers of tatkal ticket line. He checked online payment system arrangements, 2-way Mike system arrangements.
- He also inspected safety aspects, passenger complaint monitoring aspect at station manager office, he checked CCTV cameras security arrangements.
General Manager/Central Railway Shri. Ram Karan Yadav conducted inspection of CSMT to Thane section by suburban local trains & inspected Thane & Dadar stations today 06/12/23 & interacted with passengers. pic.twitter.com/T1RSWZjvq7
— Central Railway (@Central_Railway) December 6, 2023
C) Commute from Thane to Dadar Slow Local Train in 2nd class
- Enroute he interacted with passengers and monitored day to day issues of passengers
- He checked announcement systems in local train. Checked display boards in local train.
- He interacted with passengers as a common man & understood their perspectives about running of local trains.
D) Inspection of Dadar station
- He observed various security arrangements, crowd monitoring aspects at Dadar station.
- He checked announcement systems, display boards, direction boards, crowd management at FOB, circulating area, monitoring of RPF/GRP/other staff.
E) Travel from Dadar to CSMT by Local train
- And inspected various safety aspects through footplate inspection.
- He observed various track, signalling, OHE, bridge safety aspects.
- Enroute he inspected cleanliness of section.