During the coronavirus induced lockdown, even the car riding and sharing apps have been hit in a major way. Now with things slowly getting back on track, even Uber and Ola are looking at how they can add value to their customer's life and in turn generate better revenues.
In this bid, Uber on Wednesday launched an on-demand 24x7 Auto Rentals service in Mumbai. Apart from Mumbai, this service will also be available in Pune, Delhi-NCR, Bengaluru, Hyderabad and Chennai. Through this service, the riders will be able to make multiple stops along a journey.
The service allows riders to do more by the hour. The price starts at Rs 149 for a one-hour/10 km package, with the option of selecting from multiple hourly packages that can be booked up to a maximum of 8 hours.
"This is an India-first innovation and a prime example of how we leverage technology to benefit both riders and drivers," Nitish Bhushan, Head of Marketplace & Categories, Uber India and South Asia, said in a statement.
According to the company, 'Auto Rentals' will provide riders with a personalised experience with flexibility and convenience in situations where they need to run errands or make several stops without having to worry about booking multiple trips.
In addition, Uber also launched a set of safety measures, such as the Go Online Checklist, a mandatory mask policy for both riders and drivers, pre-trip mask verification selfies for drivers, mandatory driver education and an updated cancellation policy allowing both riders and driver to cancel trips if they don't feel safe.
In the past too, Uber had come with features such as the SOS button and track my ride to ensure that the riders feel secure while taking their cabs and autos and now with coronavirus, the challenge has multiplied many folds.
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