BMC receives 706 pothole complaints in 20 days

Officials received maximum number of complaints from Malad, Kandivli, and Andheri; while least number of complaints were received from Colaba, Lower Parel, Chembur and Bandra.


For many years, potholes have been a significant concern in the city, and the number increases especially during the monsoon, every year. In a recent update, BMC had asked the citizens to report potholes via the official website, social media, WhatsApp, mobile application and BMC’s disaster management cell helpline, and keeping the same in mind, around 706 potholes have been reported by Mumbaikars, over the last 20 days. 

In a report released by the BMC, 706 potholes were reported out of which 552 have been fixed. Most complaints (65) were reported from the P-North ward in Malad, followed by 52 complaints in Kandivli's R-South ward, and 44 complaints in Andheri's K-West. Colaba's A-ward, Lower Parel's G-South ward, Bandra's H-West Ward and Chembur's M-West ward received the least number of complaints. 

It is being reported that almost all the cases reported in A-ward, H-East, K-West, P-South, and R-North wards have been solved, but only 50 per cent cases were reported in K-West ward, 56 per cent in F-south ward and 58 per cent in S-war Talking about the same, a BMC official told Hindustan Times, “Despite the number being a little on the higher side considering the data is for 20 days, we have a track record of 78%. Every pothole-related complaint has to be attended to within 48 hours by ward engineers.”

Despite receiving many complaints and getting an allocated budget every year, BMC has always failed to solve the issue and the aim to have a city with no potholes seems impossible.  A heavy sum of ₹1,520 crore for roads department was allocated in the budget this year and officials were asked to focus on improving the situation. However, the number of potholes in the city has increased by 25 per cent from the previous year.

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