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BMC Plans To Launch Official Helpline For Waste Management Issues

Post the registration of a complaint, SWM department officials will pay a visit to the location to probe the matter.

BMC Plans To Launch Official Helpline For Waste Management Issues
(Representational Image)
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In order to further ameliorate waste management by solving the problems in regards to separation faced by societies, the Brihanmumbai Municipal Corporation (BMC) is slated to initiate an official helping for the locals, reported the Hindustan Times.

Housing societies, as well as residential associations, have been urged by the BMC to separate their waste. Previously this year, the civic authority has proclaimed many tax rebates for residential associations which would separate and compost their waste.

Officials from the civic authority, on the other hand, claimed that residents complained that whilst they were separating their wastes, BMC-appointed garbage collectors would mix it up. Based on the account, the deputy municipal commissioner (SWM), Dr Sangeeta Hasnale, elaborated that to resolve the rising complaints, a toll-free helpline will be initiated by the BMC.

Hasnale mentioned that the helpline will be ready this month, with numbers also expected to be shared at the ward level. She elucidated that post the registration of a complaint, SWM department officials will pay a visit to the location to probe the matter.

She added that if in the case garbage collection for that day is completed, officials will go back to the spot on the next day and assess the collection for a week.

Mumbai generates nearly 6,000 metric tonnes (MT) of waste regularly, from which nearly 3,500 MT is wet waste, the rest is solid and hazardous waste, cited the SWM department. According to the civic rules, societies that make over 100kg of waste/day and have more than an area of 20,000 square metres are mandated to segregate their waste daily, mentioned Hasnale.

Also Read: Study Says COVID-19 Pandemic Produced Eight Million Tonnes Of Plastic Waste

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