In order to reduce the irregular and ticketless travellers, the Western Railways (WR) has now implied on the concept of digital India for ticket booking and checking.
The railways have decided to shift to the use of hand-held terminals (HHT) device on all trains plying on the network, moving further towards an eco-friendly rail network and a digital India. This shift will enable a quick, real-time and effective means of ticket checking.
The HHTs have been provided in all 298 mail/express trains operated by WR. A total of 1,385 ticket-checking staff who are manning these trains have been provided with the devices, said a railway official.
Benefits of HHTs:
Doing away with the manual procedure, this paperless facility will help travelling ticket examiners (TTEs) get real-time information about accommodation status en route and enable them to book tickets online on trains that have a remote location facility.
HHT will also help TTEs to provide vacant seats to RAC and waitlisted passengers.
These HHTs help the ticket checking staff to allot vacant berths to RAC and waitlisted passengers and can also be used to send updated information about the occupancy of seats / berths back to the server.
HHTs ensure better transparency in the seat allotment system and do away with the cumbersome manual procedures involved in the same.
With the implementation of the HHTs, the system of printing charts is now obsolete, thereby making the work paperless.
The system also helps the Indian Railways better utilise capacity in case a passenger fails to board the train or cancels his / her ticket before the preparation of the chart.
In addition, trains of other railways which pass through the WR network will also be checked using the HHTs.
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