The BMC's one-year contract with the cleanup marshals is set to expire on April 5. However, it is unlikely to be extended due to complaints from several wards. Residents allege that the marshals charge excessive fees and extort money from citizens.
The cleanup marshal scheme, which was launched in 2007, faced frequent complaints from citizens. These complaints were mainly about the marshals extorting money from citizens.
However, in April last year, the scheme was revived with the BMC appointing 12 agencies in the city's 24 administrative wards. Each ward had 30 marshals who were tasked with taking strict action against the culprits.
Under the scheme, marshals were empowered to fine those who indulge in activities like spitting, defecating or littering in public places. The fines range from INR 200 to INR 1,000.
To improve transparency and efficiency, the BMC has also introduced a mobile app that allows marshals to issue fine receipts electronically. Additionally, individuals can pay fines online using QR code scans. However, the BMC has still received several complaints of misconduct by marshals and extortion from citizens.
"Action has been taken against 7 out of 12 private agencies involved in the Cleanup Marshal scheme. These agencies were liable to pay a fine of over INR 60 lakh, but the amount has been paid till date. Since their contract expires on April 5, we have decided not to renew it any further. A proposal for the same has been sent to the senior commissioner," said a municipal official.
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