The Brihanmumbai Municipal Corporation (BMC) has streamlined the process for issuing birth, death and marriage certificates, making it easier and faster for Mumbaikars to access these essential documents.
Under the revised system, newly registered certificates are expected to be issued within three working days. Civil Facilitation Centres (CFCs) at BMC ward offices will also accept applications for birth and death registrations, certificate corrections and other related services.
Parents can now apply to add a child's name to a birth certificate at a CFC. If the application is submitted within 15 years of the child's birth, the name is expected to be added within three working days.
The BMC also plans to process corrections to marriage certificates within three working days.
However, corrections to birth and death certificates may take up to 25 working days, depending on the nature of the correction and the verification process involved.
Citizens can submit applications at CFCs to correct several details on birth certificates, including:
Applications for corrections to death and marriage certificates can also be submitted through the CFCs.
In addition, citizens can apply to convert older birth and death certificates into QR-coded certificates.
Applicants must submit all required documents when applying for a certificate or correction.
After the application is accepted, citizens will receive a receipt containing a Unique ID. This ID can be used to track the status of the application from home, eliminating the need for repeated visits to the ward office.
The BMC has established dedicated counters at CFCs for converting old birth and death certificates into QR-coded certificates.
Applicants must submit the original certificate, while the relevant records must also be verified at the ward level.
If the required records are available, the BMC expects to issue the QR-coded certificate within approximately 25 working days. The process may take longer if older records cannot be located at the concerned ward office.
BMC Commissioner Ashwini Bhide has directed officials to undertake a large-scale public awareness campaign to inform citizens about the newly streamlined services.
Officials have also been instructed to display information boards at Civil Facilitation Centres and clearly explain the application procedures and requirements to citizens.
While the BMC has set specific timelines for various services, the actual processing period may vary depending on several factors. These include the availability of the Civil Registration System (CRS) website, internet connectivity, availability of old records, workload at the concerned department and the time required for necessary approvals.
The revised services will be implemented in accordance with the Registration of Births and Deaths Act, 1969, including its 2023 amendments, as well as the relevant guidelines issued by the Maharashtra government.
The new system is aimed at making the process of obtaining and correcting birth, death and marriage certificates in Mumbai faster and more convenient. While several services can now be completed within three working days, applications involving corrections or verification of older records may take longer.
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