In a bid to solve the problems of elevator and escalator's malfunction, Western Railway (WR) will be deploying semi-skilled personnel to man it 24*7. The zonal railway has floated tenders to deploy personnel by next month for a period of 12 months.
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Talking about the same, a Western Railway official stated that the cases of malfunctioning of escalators have been on a rise. Though they repair them, they get information about malfunctioning escalators and elevators quite late. A dedicated personnel will ensure that the escalators and elevators are functioning properly. Moreover, the personnel will also ensure that elevators and escalators are not over-crowded.
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In February 2020, there was a stampede-like situation on platform number 3 of Andheri Station when the ascending escalator suddenly started to move in the opposite direction. This resulted in the minor injury to a commuter who was then given first aid at Andheri station. Western Railway officials took action in this regards and have closed the escalator. They further identified 17 other escalators on the Western Railway route which might face a similar problem. They stated that strict actions will be taken on the person who was responsible for the maintenance of the escalators.
Western Railway's Chief Public Relations Officer Ravinder Bhakar stated that there was either some brake slippage issue or a mechanical failure in the motor's coupling system, but due to a number of protection measures in place, the escalator stopped immediately.
One of the commuters stated that there was a loud noise and the escalator immediately began moving in reverse. However, one commuter pressed the halt button after which the escalator stopped immediately.
Also Read: Western Railway To Complete The New Charni Road Overbridge A Month Before The Deadline
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