According to latest report, it has come to light that the Brihanmumbai Electric Supply and Transport Corporation (BEST) administration is finding an average of 40 mobile phones, forgotten or misplaced by passengers inside the buses.
Moreover, transport body officials stated that nearly 60 percent of the lost mobile phones recovered by employees, are yet to be claimed by their owners.
Reports stated there have been 521 mobile phones that the conductors and drivers found inside the buses between January 2021 to January this year.
In 2020, BEST recovered a total of 798 cell phones from their buses.
As per figures obtained, most number of mobile phones were found by BEST staffs during September 2021 (53) while least was in April 2021 (25).
On a daily average, the BEST staff finds just over 1 mobile phone inside a bus. These phones were misplaced by the passengers while they were travelling. Moreover, it also came to light that majority of these phones recovered were Android based as against iOS.
According to the data, in April 2020, not a single phone was claimed by their owners. While in May 2020, all the recovered phones were claimed by their employees. There have been cases when conductors and drivers has returned valuable items like jewellery and cash to the passengers.
For those unversed, owners can easily claim their lost item by presenting their identity proof at Wadala depot. The transport body publishes the data on our website and social media handles as well.
As per the procedure, if a bus conductor or driver recover any lost item, they deposit it to the depot manager. It is then submitted to the 'BEST Loss Property' section at Wadala depot. Every month, BEST publishes a list of recovered mobile phones and valuables in its website and social media accounts.
After the data is published the authorities wait for nearly a month or so after which they send it to Oshiwara depot where they auction different items found inside BEST buses; including mobile phones, in bulk.
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