The local trains, which has been hailed as the lifeline of Mumbai has finally started for the general public from Monday, February 1. However, visually impaired commuters can also travel by local trains from now. As local trains have separate coaches for the visually impaired and disabled commuters they don’t have to travel in crowded coaches during their journey.
To ease the travel for visually impaired commuters a unique beep sound has been made to identify visually impaired and disabled coaches. Earlier, visually impaired commuters had to take help of other commuters who are on the station to identify the coach. Due to this facility, there is a big relief for visually impaired commuters, many commuters are happy with this facility. But, due to limited travel time, the visually impaired commuters complain that they were facing difficulties in travelling.
Meanwhile, during the lockdown, it was very difficult for the visually impaired passengers to travel by Brihanmumbai Electricity Supply and Transport (BEST) buses as various commercial and transport vehicles stopped at the bus stops and the visually impaired commuters could not predict the doors and the steps of the buses and had to take help of other commuters standing on the bus stop. However, due to the start of local trains, it has become much easier as it is cost-saving and also time-saving for the general public as well as visually impaired and disabled people. Moreover, demand has been made to the government to start full-time trains for visually impaired and disabled commuters.