Passengers onboard Tejas Express (which runs from Karmali in Goa to Chhatrapati Shivaji Maharaj Terminus (CSMT) in Mumbai) complained about stale food being served on the train. After receiving complaints from several commuters, Indian Railways Catering and Tourism Corporation (IRCTC) has imposed a fine of ₹1 lakh on the contractor.
Earlier this month, commuters had complained about stale breakfast being served on Shatabdi Express. Several passengers alleged that they were vomiting after the food was served and did not get medical assistance despite repeated requests to the authorities. However, the train authorities offered to change the food packets.
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Talking about the same, IRCTC authorities have refuted the claims and stated that there was no incident of vomiting and calling for a doctor from the commuters. They acknowledged the fact that the pulao smelled bad as it was packed while it was hot. Along with imposing a fine of ₹1 lakh fine on the contractor, the onboard supervisor will also be questioned.
Notably, another Tejas Express will be flagged off from Ahmedabad to Mumbai on January 17 and will start its commercial operations from January 19 onwards. It will run on Ahmedabad-Mumbai route and will be flagged off by Chief Minister of Gujarat Vijay Rupani at 9:30 am from Ahmedabad and will reach Mumbai Central at 4:00 pm.
Also Read: Has Railways Failed Its Commuters Again?
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