Mumbai: Retired bank manager duped of INR 3 lakh in KYC fraud

The fraudster used screen recording on their phone screen to capture the banking details, and using the OTP received via SMS, the fraudster transferred a total of INR 3 lakh in multiple transactions.

Mumbai: Retired bank manager duped of INR 3 lakh in KYC fraud
SHARES

A retired bank manager was duped of INR 3 lakhs by a cyber fraudster. The fraudster posed as a mobile network service company’s executive on the phone. He then tricked the bank manager into revealing his bank details.

The bank manager later filed a First Information Report (FIR) with the Dombivli police on October 24. The incident took place on the same day in the afternoon when the 64-year-old had received an SMS purported to be sent by his mobile network service company. His message read that as he had not updated the Know Your Customer (KYC) details, his SIM was blocked.

Upon receiving this message, he called on the given number, following which the fraudster made him remove his SIM card from his iPhone. He then asked the complainant to insert the SIM into an android phone and download a quick support app. This app allows a third-party app remote access to view the mobile screen activities.

After installing the app, the fraudster asked the him to enter his bank details and pay INR10 as processing fees through net banking. He followed all the instructions and made the payment, unaware that the fraudster viewed his bank details and used them to generate OTPs.

The fraudster even used screen recording on their phone screen to capture the banking details. Using the OTP received via SMS, the fraudster transferred a total of INR 3 lakhs in multiple transactions.

When the complainant started receiving SMS alerts about the money being withdrawn, he called his bank’s customer care number and blocked his account.

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