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Tata Memorial Hospital Launches Helpline for Post-Chemo Side Effect Management

In collaboration with NGO Karo, the CCU is being rolled out by the hospital and is manned by trained nurses

Tata Memorial Hospital Launches Helpline for Post-Chemo Side Effect Management
Tata Memorial Hospital Launches Helpline for Post-Chemo Side Effect Management
SHARES

To assist patients on prevention and management of chemotherapy-related side effects, Tata Memorial Hospital (TMH), Parel, has started a ‘Chemotherapy Care Unit’ (CCU), a 24x7 helpline service. In collaboration with NGO Karo, the CCU is being rolled out by the hospital and is manned by trained nurses.

Dr Vikas Ostwal, professor of medical oncology, said the objective of the CCU is to give support to the patient on prevention and management of chemotherapy-related side effects over the telephone as most of the patients come from far-off places. He added that the CCU will bridge the communication gap once the patients leave the hospital.

Initially, a pilot project was organised with one of the medical oncology units, which had received 2,000 calls. After scrutinising the response, the TMH decided to extend the CCU services to other segments like paediatric oncology and blood cancer. Dr Shripad Banavali, director of academics, said their chemotherapy patients can call in case they experience any distress following chemotherapy administration. 

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