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'Chalo Pay': In a first of its kind, BEST Launches Offline Digital Payment System

In order to provide convenience to commuters of Brihanmumbai Electric Supply and Transport (BEST) bus services in Mumbai, the transport body on Sunday, August 7, has launched a digital wallet payment system called Chalo Pay.

'Chalo Pay': In a first of its kind, BEST Launches Offline Digital Payment System
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In order to provide convenience to commuters of Brihanmumbai Electric Supply and Transport (BEST) bus services in Mumbai, the transport body on Sunday, August 7, has launched a digital wallet payment system called Chalo Pay.

This day also marks the Foundation Day of BEST and 75 years of its municipalisation.

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With this, BEST users can now buy bus tickets through their phones even if their internet is patchy or there is no network. The passengers have to scan their phone on the conductor’s ticketing device.

BEST General Manager Lokesh Chandra said, "This is India's first public transport centric payment system, this facility called 'Chalo Pay' is available on BEST Chalo app. It is an offline payment system, which will benefit many commuters."

In future, Chalo Pay will allow users to make payments at any shop that accepts UPI payments, he added.

How To Make Payments With Chalo Pay?

The new system works fully offline inside the bus [even without internet], thus enabling an instant payment in just 1 second.

They simply have to inform the conductor that they wish to pay using a mobile and hold their phone next to the conductor’s ticketing machine, or scan the QR code, to pay for their ticket. This eliminates the problems of loose change for passengers and conductors alike.

Users can recharge the mobile wallet using UPI, net banking, debit and credit cards, and other online payments, and then use the wallet balance for instant payments for their bus tickets.

Payments through UPI and other wallets require online authorisation for payments which can take very long and rely on telecom networks in a running bus, which makes them unsuitable for use in a bus.

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