Mumbai's monsoon season has once again brought potholes to the fore. More than 6,758 cases were reported between June and mid-July. Andheri West (K/West ward) topped the list with 488 complaints.
Bhandup (S ward) also came in second with 453 complaints. However, officials reported a significant drop in the amount of material used to repair potholes in the past year.
The civic body had been trying to make Mumbai pothole-free by clearing 49% of the city's roads before the monsoon. But the data shows that the number of complaints has increased this year.
The road concreting project, which started in 2022, aims to remove potholes. The remaining work is scheduled to resume in October. Between June 1 and July 15, reports of potholes increased from 6,231 in 2024 to 6,758 in 2025.
To address this issue, the civic body deployed road engineers in every ward for daily inspections, while citizens registered complaints through social media, the civic disaster management helpline and the 'My Pothole Quick Fix' app.
Out of the total complaints, 3,461 complaints were received through these digital channels, while 3,297 complaints were identified by civic engineers. The civic body uses 8 to 10 mastic cookers per day to fill potholes during the monsoon.
"In 2024, 25,632 metric tonnes of mastic were used for repairs and pre-monsoon maintenance, but only 6,548 metric tonnes of mastic have been used so far this year. The use of mastic cookers has also come down, from 33 mastic cookers per day in 2024 to 24 this year," said a civic official.
The official further said, "Our aim is to identify and repair potholes early to avoid safety hazards."
This year too, the Brihanmumbai Municipal Corporation (BMC) has appointed a road engineer in each of its 227 wards, who is responsible for daily inspection within a radius of 10 to 15 km and resolving pothole complaints within 24 to 48 hours.
The BMC has allocated Rs 154 crore for repairs of tarmac and paver-block roads that have not yet been concretised, compared to Rs 205 crore last year.
Mumbai's road network is spread over 2,050 km, of which 1,333 km has already been concretised. The remaining 700 km of tarmac and paver-block roads will be concretised in this Rs 17,000 crore mega campaign.
The project aims to concretize 700 km of roads in the city. The first phase includes 320 km (700 roads) and the second phase includes 378 km (1421 roads).
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