Amid the uproar over hiked electricity bills, Maharashtra Energy Minister Nitin Raut has instructed the discom companies to appoint a grievance redressal officer for redressal of complaints from the consumers.
In a relief for the people, Raut said that power companies must provide concession to consumers to pay the electricity bill at zero interest rate. No power should be cut even in case of any (payment) arrears, the minister added. This comes as a huge relief for Mumbaikars as many of them had got bills more than their monthly average after the lockdown period.
On Wednesday, Raut participated in a meeting chaired by Maharashtra Transport Minister Anil Parab to find a solution for those facing problems over the increased electricity bills for the June month. The meeting was also attended by the representatives from power companies including Adani Group, T&D Tata Power along with officials from Maharashtra Electricity Regulatory Committee (MERC) among others.
After the ease in lockdown restrictions, the actual meter reading has resumed. To address the redressal of consumers regarding meter reading, zone-wise WhatsApp groups, help desks, consumer fairs have been initiated, Raut said during the meeting.
Meanwhile, Shiv Sena MLC Vilas Potnis along with Sunil Prabhu, Prakash Surve among other requested the Adani Group President and Chief Executive Officer Kandarp Patel to provide relief o the customers or else Sena will protest against the company. Adani Electricity provides power in Mumbai’s suburbs.
Earlier, a Public Interest Litigation (PIL) was been filed by a Mumbai-based businessman Ravindra Desai demanding the government and discom companies including Adani Electricity and Tata Power to strategise so that the express power bills could be avoided in the future.
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